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RETURNS & SHIPPING

Returns & Exchanges:

Items featured on Bella Notte Outlet are those that are discontinued, special cuts, and/or samples that are all pre-dyed. These products are discounted heavily to account for the many variances in the manufacturing process.  

If you are unhappy with your product, please let us know within 15 days to file a claim. We will exchange the item as inventory allows, and we will accept a return up to 30 days after purchase. NOTE: Product must be unused and unwashed in it's original condition and packaging. Shipping charges are non-refundable. Customers are responsible for return shipping. We have a 10% restocking fee on all returns. Please fill out the return form located on the back of the packing slip. You can also access it below:

 

 

Returned items should be shipped to the following address:

Bella Notte Linens
c/o Outlet Returns
60 Galli Drive, Suite 2
Novato, CA 94949

Shipping Policy:

Delivery Times:

Our warehouse is located in Novato, California. We normally ship all of our orders within 2 business days of order placement, sometimes faster. Approximate U.S. delivery time via Ground service will be 1 to 2 weeks. Orders going to the Northeast U.S. may take a little longer.

We aim to ship faster for Expedited delivery services such as 2 Day and 3 Day. Keep in mind that the carriers do not count weekend days as a business day and that will add time to your shipment.

Backorders:

We strive to be fully stocked with all items we sell online. We will notify you as soon as possible if the item you ordered is unavailable or will ship later than usual.

Incorrect Shipping Information:

If a package is returned to Bella Notte due to an incorrect shipping address provided by a customer or is refused, the customer will be responsible for the shipping cost to reship it.

Order Cancellation/ Modification:

Once you place an order we will begin processing it. Should you need to cancel or change your order for any reason, please call us right away at 415-883-3434. We will make every attempt to alter or stop the order from being shipped. Once the order is in transit we will be unable to stop or modify it.

International Shipping:

We are currently shipping to the following countries via the USPS: Canada, Australia, New Zealand, France and the U.K. We do not provide free international shipping.